This policy sets out how Demand Engineering uses and protects any information that you give us using this website.  We may change this policy from time to time by updating this page.  You should check this page from time to time to ensure that you are happy with any changes we have made.  This Policy is effective from 17.02.15

What we Collect.

We may collect the following information:

  • Name and Job title
  • Contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers/competitions

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Improving our products and services.
  • Customer satisfaction follow ups.
  • Warranty validation.


We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use Cookies

A Cookie is a small file which asks permission to be placed on your computers hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor it operations to your needs, like and dislikes by gathering an remembering information about your preferences.

We use traffic log cookies to identify which pages are being used.  This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.  We only use this information for statistical anaylsis purposes and then the data is removed from our system.

Overall, Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline Cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you wish.  This may prevent you from taking full advantage of our website.

Embedded content from or links to other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

You should note that we have no control over these other websites, therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and sites not governed by this statement.  You should exercise caution and examine the privacy statement for the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you.  A small fee will be payable.  If you would like a copy of the information, please write to Unit 14, Lewis farm, Stonham Aspal, IP14 6AU

If you believe that any information we are holding on you is incorrect or incomplete, please write to us.